If you’ve received an email from Vouchsafe asking you to confirm the identity of someone you know, here as some information that might be useful:

• Vouchsafe helps people who don’t have a passport or driving licence confirm their identity by getting help from someone who does.
• Someone you know needs your help to vouch for their identity to use an important service.
• When they share your details with us, we will get in touch with you by email or text message.
• You will need your passport or driving licence to confirm your identity.
• The process takes about 5 minutes on a mobile device or computer.
• We are only asking you to confirm the identity of the user — it isn’t a character reference.

<aside> ⚠️ Important: Never vouch for someone unless you’re sure they are who they say there. Contact them by other means to confirm their request is authentic.

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