Whether you’re a Vouchsafe user or referee, we may ask you to take a video selfie to help verify your identity.
Why we need a video selfie
A video selfie is one of the best ways for us to confirm your identity. It helps us:
- Confirm you’re a real person
- Prevent identity fraud by verifying you’re the same person as shown in in your photo ID
- Comply with regulations which may be needed by the organisation you’re identifying your identity to
Tips to for successful video selfies 📌
- Take the selfie somewhere with good lighting — not too dark, but not too bright 💡
- Don’t take the selfie with strong lighting behind you
- Position the device in front of your face, so that it nearly fills the oval
- Keep the device and your face still once the scan begins 🗽
- Turn your screen brightness all the way up
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✍️ Note: The video selfie check uses flashing colours. If you are photosensitive, use caution or email us at [email protected].
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