<aside> 👋 Need help from a human? Email [email protected] or submit a ticket and we’ll do all we can to help. You can see if there are current known issues on our status page.

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Welcome to the Vouchsafe Help Centre — the best place to get help using Vouchsafe. Search for a topic or keyword at the top right of this page or browse below.

For individuals

For people using Vouchsafe to verify their identity, and for helping them.

Choosing a referee

If you don’t have an address

Referee essentials

Scanning your photo ID

Taking a video selfie

Top FAQs

For organisations

For businesses and other organisations who need to verify people’s identity.

Organisation essentials

No-code setup

Verification methods

For developers

For developers implementing Vouchsafe in their organisation.

Developer essentials

Quick start guide

Sandbox

<aside> 📌 Tip: View the Vouchsafe live API endpoints at: app.vouchsafe.id/docs/api/v1

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